Get the latest accessibility information for guests with hearing disabilities, vision impairments, cognitive disabilities, and those using wheelchairs, prosthetics, oxygen tanks and service animals on the following tabs. Plus, you’ll find information about accessibility features at Universal Orlando Resort™ hotels.


Universal Orlando Resort is excited to enhance your Universal experience with the latest safety updates from local health and government officials.

Here are the latest safety updates for your visit.

  • All guests – regardless of vaccination status – are encouraged to wear face coverings while indoors.
  • Proof of vaccination status is not required.
  • All Guests are encouraged to keep a safe distance between travel parties.
  • The focus remains on maintaining the highest cleanliness and sanitization standards.
Covid Changes

An appropriate face covering for a visit to Universal Orlando must fit the following criteria:

  • Must cover your nose and mouth and be secured under your chin.
  • Must fit snugly against the sides of your face and be secured with ear loops or secured around your head.

It is recommended that face coverings be at least two-ply (consist of at least two layers). Also, a gaiter is considered an appropriate face covering as long as it covers your nose and mouth.


The following are NOT permitted at Universal Orlando:

  • Face coverings with exhalation valves
  • Face coverings that are not secured with ear loops or secured around your head.
  • Face coverings that include mesh material or holes of any kind.
  • Face coverings that are unable to be secured under your chin, such as bandannas.
  • Costume masks or veils, per our costume guidelines.

As always, Universal Orlando Resort remains focused on maintaining the highest cleanliness and sanitization standards.


Each guest must confirm the following before visiting:

  • You are not feeling sick or experiencing flu-like symptoms such as Fever and/or
    • Cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Muscle pain
    • Sore throat
    • New loss of taste or smell
  • You have not been in contact with someone with known or suspected COVID-19 symptoms
  • You are not under any self-quarantine orders

If you cannot confirm all of the above, you must refrain from visiting. For more information, please visit

Covid Changes