VACATION PACKAGE TERMS AND CONDITIONS
The following terms and conditions (“terms and conditions” or “agreement”) apply to all vacation packages sold by United Parks & Resorts, Inc. or its subsidiaries (collectively, “SEA”) for its theme parks. All vacation packages sold in the State of Florida constitute prearranged travel sold by Sea World LLC. Sea World LLC is registered with the State of Florida as a Seller of Travel, Registration No. ST35724.
Charges
All prices shown are in U.S. Dollars ($) and include applicable taxes, fees and charges, except as otherwise noted. Package prices may require a minimum stay of one or more nights. All package prices are subject to change due to imposition of taxes or other charges by governmental authorities. All persons on the same reservation must purchase the same vacation package.
Other charges may be incurred that are not included in the quoted package price. While not all inclusive, examples include, hotel extra-person or extra-bed charges, resort fees, gratuities, hotel energy and/or telecommunications surcharges, parking fees, telephone fees, room service, movies, mini-bar, and other incidentals.
Hotel Accommodations
Hotel check-in varies by location. Two double beds are standard in the room unless otherwise stated. Charges for in-room safes, rollaway beds and cribs, plus applicable taxes, are not included in the package price and are payable directly to the hotel. Gratuities, resort fees, parking fees, laundry, telephone calls, meals, beverages, sightseeing or any other incidentals at the hotel are the responsibility of the guest. Adjacent rooms and/or connecting rooms, room locations, types of bedding and smoking preferences are on a request-only basis and subject to availability.
Deposits and Payments
Payments must be made by credit card for internet sales. Accepted forms of payment are American Express®, MasterCard®, Discover® Card and Visa®.
Payment in full is required for the booking of a vacation package.
Travel Financing Options
Flex Pay provides a service for offering closed-end installment loan products. Down payment may be required. Actual terms are based on your credit score and other factors and may vary. APRs range from 0%-36%. Minimum $150 purchase required. Not everyone is eligible. Loans made through Flex Pay by Upgrade are offered by these lending partners: upgrade.com/flex-pay/lenders. Privacy Policy. Terms of Use. Flex Pay’s Address: 275 Battery St 23rd floor, San Francisco, CA 94111.
Pricing of Components in the Package
We are not able to disclose the pricing of the components within the vacation package.
Revisions, Cancellations and Refund Policy
In the event of cancellation, the right to a refund is limited. We can be reached at 407-401-8477. If a vacation package is cancelled more than 72 hours prior to 6 p.m. on the scheduled date of arrival (more than 30 days prior to the scheduled date of arrival for Discovery Cove reservations), the cost of the vacation package is refundable. There are no refunds if the vacation package is cancelled within 72 hours of 6 p.m. of the scheduled date of arrival (within 30 days of the scheduled date of arrival for Discovery Cove reservations). Refunds are not given on individual components of the package. Unused portions of vacation packages are not eligible for refund. All vacation packages are non-transferable.
Applicable Law and Responsibility
Both parties agree that all claims, disputes and matters whatsoever arising under or in connection with your booking and these policies and procedures shall be governed by the laws of the State of Florida (without regard to conflict of laws) and shall be litigated, if at all, in and before a court located in Orange County, Florida, USA, to the exclusion of the courts of any other state or country. All proceedings to resolve or litigate a dispute in any forum shall be conducted on an individual basis between the parties and neither party shall seek to have any such action heard as a class action, private attorney general action or in any representative capacity. SEA is not responsible for any error or omission. SEA is an independent wholesaler and is not responsible for any acts or omissions by the hotel. SEA shall not be responsible or liable in any way for any loss, injury (including personal injury), or any damage caused or arising in connection with customer’s travel or other services or products provided through SEA, including but not limited to, any transportation, accommodations, attractions, meals, or other services, due to any acts of God, weather, strikes, acts of Government or other authorities, wars, civil disturbances, hijacks, thefts, or any other circumstances beyond our control. The terms and conditions of the transportation providers (including all applicable tariffs) shall apply to all transportation services. Upon a deposit for, and/or purchase of a vacation package, or through an electronic acknowledgment of acceptance of these terms, the guest accepts and agrees to these terms and conditions. This agreement constitutes the final, complete and exclusive understanding between the parties with respect to its subject matter and supersedes all prior or contemporaneous agreements in regard thereto. If either party commences legal action to interpret or enforce the terms of this agreement, the prevailing party in such action shall be entitled to recover reasonable attorneys’ fees and costs, including, without limitation, those costs incurred at the trial and appellate levels and in any bankruptcy, reorganization, insolvency or similar proceeding. The parties have not relied upon any promises, warranties or undertakings other than those expressly set forth in this agreement. If any provision of this agreement is deemed to be invalid or unenforceable by any court of competent jurisdiction, then the balance of this agreement shall remain enforceable, and such invalid or unenforceable provision shall be enforced by such court to the maximum possible extent.