For the Refund and Cancellation Policy for guests testing positive for Covid-19 or affected by travel restrictions before their cruise vacation:


For all cruises:

The following information applies to all sailings scheduled during the nationally declared Public Health Emergency involving COVID-19. Except as specifically stated below, or as otherwise provided in the Cruise Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Cruise Ticket Contract apply. The below policies are effective January 1, 2021 for voyage dates on or after January 1, 2021 on a prospective basis for all cruises:


Cruise Cancelled by Norwegian

  • If your cruise is cancelled by Norwegian or boarding is delayed by three (3) days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Norwegian within 180 days, or an optional Future Cruise Credit (“FCC”). This policy also applies if you already cancelled the same cruise within 60 days prior to the scheduled sailing date.


Cruise Cancelled by Guest

  • If, following a declaration of a Public Health Emergency, you cancel a booking for a cruise scheduled during the declared emergency or must cancel your booking because you are prohibited from traveling to the vessel due to a governmental travel restriction, but the cruise is not cancelled, you are entitled to a FCC for the amount paid to Norwegian. In all other cases our standard cancellation policy will apply, as set forth in the Cruise Ticket Contract for your cruise.
  • If you, your family members or travelling companions assigned to the same stateroom cancel a cruise booking due to testing positive for COVID-19 within 14 days of embarkation, you and they are entitled to a FCC for the amount paid to Norwegian. To qualify for the FCC, if your COVID-19 test was administered by a provider other than one retained by Norwegian, you must present your verified positive test result in a form acceptable to Norwegian.


Denial of Embarkation or Reboarding; Quarantine and/or Disembarkation

  • If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or are quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to a prorated refund, or an optional Future Cruise Credit (“FCC”), for the amount paid to Norwegian in the event of denial at embarkation, or the unused portion of your fare in all other cases
  • Guests who are denied embarkation or reboarding for failure to comply with Norwegian Cruise Line’s COVID-19 Policies and Procedures shall not be entitled to a refund or compensation of any kind. Please refer to the Cruise Ticket Contract issued for your cruise for complete details.

*All refund requests must be made within 90 days of the date you cancelled your voyage or the schedule embarkation date, whichever is earlier, or you may only be entitled to a Future Cruise Credit for the amount specified. To apply for a refund please go to Case Submission Form



Cancellation Fee Schedule For Cruises Departing


Days Prior to Departure DateCruise/Cruisetour and Air Cancellation FeeLand Add-on Cancellation Fee
The Haven Suites, Suites, Garden Villas and Holiday Sailings
120 Days and greater prior to sailingNo Penalty0%
119 – 106 days25%*0%
105 – 91 days50%*0%
90 – 61 days75%*0%
60 days or less100%100%
1-6 Day Sailings (Club Balcony Suites and Below)
89 – 76 days25%*0%
75 – 61 days50%*0%
60 – 31 days75%*75%
30 days or less100%100%
7 Days or More Sailings (Club Balcony Suites and Below)
119 – 91 days25%*0%
90 – 61 days50%*0%
60 – 31 days75%*75%
30 days or less100%100%
*Cancellation Fee for 3-8 Guests will also follow the schedule outlined above

Cancellation Fees on Cruise Fares, Air Add-Ons, Land Packages and Other Add-On Charges

Cancellation fees for cruise, air, land and other charges will follow the schedule above and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not canceled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to our Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.

No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be submitted in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line’s Payment and Cancellation Policy is subject to change without notice.

  • Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply.
  • No refunds will be given on any cruise for no-shows.
  • No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise.
  • Name changes and departure date changes are considered reservation cancellations and are subject to the above cancellation fees.
  • Requests for refunds must be submitted in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line’s Payment and Cancellation Policy is subject to change without notice.
  • No refunds will be given for any missed days of a Land Package.
  • Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full.
  • Gateway changes, flight date changes and name substitutions are considered cancellations, and air cancellation fees will apply. Additionally, spelling corrections may be considered cancellations.
  • Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees.
  • The above schedule of cancellation fees will begin immediately once money has been applied to the reservation.


All cruise passengers, including third through eight passengers, must pay the deposit set forth in the following table for the applicable cruise within the option period offered on the cruise at the time of booking and must pay the final payment within the time prescribed in the table for the applicable cruise. Group passenger policies may differ. An additional deposit may be required for holiday sailings.

Payment is required at the time of booking.

Once payment is applied to the reservation, you will be unable to change the credit card used for payment after 24 hours. Reservations will be subject to cancellation fees according to the below schedule.

The deposit/payment schedule for The Haven and Suites categories are as listed below.

New policies apply to all bookings including Group bookings.

All amounts are in USD.

Payment / Deposit Schedule for Sailings DepartingMAY 1, 2022 AND BEYOND

Cruise TypeDeposit
(per person)
Final Payment Due
(days prior to sailing)
Final Payment Due
Holiday Sailings Only
(days prior to sailing)
1 – 6 Days$100*90120
7+ Days$250*120120
The Haven
(Categories H2, H3, H4, H5, H6, H7, H8, H9, HA, HB, HC, HD, HE, HF, HG, H9, HH, HI & Suites)
1 – 6 Days (1st / 2nd)$250120120
1 – 6 Days (3rd – 8th)$100120120
1 – 6 Days (Singles)$500120120
7+ Days (1st / 2nd)$750120120
7+ Days (3rd – 8th)$250120120
7+ Days (Singles)$1500120120
Garden Villa
(Categories H1 & S1)
1 – 6 Days (1st / 2nd)$750120120
1 – 6 Days (3rd – 8th)$250120120
1 – 6 Days (Singles)$1500120120
7+ Days (1st / 2nd)$2500120120
7+ Days (3rd – 8th)$250120120
7+ Days (Singles)$5000120120
*per person including 3 – 8th

Additional Terms and Conditions

The transportation of passengers and baggage is governed by the terms and conditions of the Guest Ticket Contract contained in the Passenger Cruise Ticket. Your acceptance of the Guest Ticket Contract and acceptance of passage on the vessel constitute acceptance of the terms, conditions and information contained in this brochure and the Guest Ticket Contract. The Guest Ticket Contract contains information that affects your legal rights, and we recommend you read the terms carefully.

Norwegian Cruise Line also recommends that all guests review the Additional Terms and Conditions listed below.

Norwegian Cruise Line is not responsible or liable for typographical errors, omissions or misprints. Norwegian Cruise Line further reserves the right to correct or amend the brochure or website. This web page may be withdrawn by Norwegian Cruise Line at any time, in its sole discretion, without notice to any party.

Download Guest Ticket Contract

Baggage Loss or Damage

Baggage lost or damaged when boarding or disembarking the ship must be reported and an Irregularity Report must be filed with the Guest Services Desk or NCL personnel prior to ship’s departure from port or prior to leaving the local customs area. NCL will not be responsible for any loss or damage which is not so reported. Any liability for loss or damage to personal baggage shall be limited to $100 per passenger or otherwise in accordance with the Guest Ticket Contract provisions. Passengers’ baggage and property are transported, stored and handled at owners’ risk at all times. NCL strongly urges you to insure all baggage and personal effects prior to leaving your residence. (For further information, see paragraph 7 of the Guest Ticket Contract.)

Guarantee and Rate

Once we have received your deposit or full payment, the cruise rate is secure except in the event of substantial increases in operating costs, tariffs or taxes prior to the sailing date. In such cases, we reserve the right to add a surcharge. If you select an Air/Sea package, additional governmental taxes and customs fees may apply. All assessed government or quasi-government fees and taxes are subject to change without notice at any time, and we reserve the right to add a surcharge for these fees and taxes whether you have a confirmed booking under deposit or have made final payment. All rates and information in this brochure were in effect at time of printing and are subject to change. Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day.

Passengers with Special Needs

Whenever possible, NCL will try to accommodate passengers with special needs. Please click here for more information. However, the following conditions apply:

Any physical disability or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line’s Access Desk when the reservation is made.

Norwegian Cruise Line has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Norwegian Cruise Line can provide.

Norwegian Cruise Line reserves the right to deny participation in certain activities based on past or present medical conditions. For questions about eligibility, please contact our Access Desk.

Passengers who use a wheelchair must provide their own small, collapsible type and may find certain areas of the ship inaccessible. Please note that there is a 5″-6″ riser in regular stateroom bathrooms, and bathroom doors are 20″-22″ wide. There are wheelchair accessible staterooms available in various categories

Itinerary Changes

In the event of strikes, lockouts, stoppages of labor, riots, weather conditions, mechanical difficulties or any other reason whatsoever, Norwegian Cruise Line has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Norwegian Cruise Line shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. Norwegian Cruise Line may, but is not obliged to, substitute another vessel for any sailing and cannot be liable for any loss to passengers by reason of such cancellation, advancement, postponement or substitution. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, NCL shall refund all passage moneys paid by the passenger.

Medical Services

A physician and a nurse are on board for each sailing. Please note that we are equipped to provide only basic medical care; we cannot offer care for conditions requiring specialized expertise or equipment. Passengers with such conditions, or in the event of an emergency situation, may be evacuated at their expense. (For further information, see paragraph 9 of the Guest Ticket Contract.)


A passenger under 18 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 18 passenger throughout the cruise. This includes, but is not limited to, preventing the purchase or consumption of alcohol and preventing the violation of any ship rules. If the accompanying adult is not the minor’s parent or legal guardian, an original, notarized parental/guardian consent letter that authorizes the minor’s travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian Cruise Line representative at the pier.

An authorization letter is only required for guests under the age of 18.
Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Note: Two people under the age of 18 may travel together in the same stateroom without someone over the age of 18 in the same stateroom, and have at least one person who is 21 years or older in the adjoining stateroom.

Please be advised that no infants under the age of six (6) months shall be permitted to board and/or sail on the vessel. (For additional information, please refer to paragraph 4 of the Guest Ticket Contract.)

Nonperformance Policy


For cruises boarding passengers at a United States port, if NCL (Bahamas) Ltd. (doing business as Norwegian Cruise Line) (“NCL”), cancels your cruise, or delays your cruise for more than 3 calendar days, and you do not accept an alternative cruise or choose not to travel on a delayed cruise, you are entitled to a refund of cruise fare and charges for accommodations, services and facilities (including port fees, taxes and other ancillary charges paid to the carrier in relation to your cruise) for the cancelled or delayed cruise.

In order to claim such a refund, on or before the 90th calendar day after the original scheduled embarkation, please use the Case Submission Form to submit your refund request. You must also submit a copy of the boarding pass/documents, proof of payment (including amount), and a copy of the cancellation or delay notice if you booked your cruise directly with NCL. If you booked your cruise through a trip advisor, you may have your trip advisor complete the form and submit the required documentation. You may also contact us at 866-234-7350 (Monday through Friday from 8 a.m. to Midnight, Eastern Time, and from 9 a.m. to 9 p.m. Eastern Time on Saturday and Sunday). NCL will review the refund request and respond by email or U.S. mail within 180 days of the date the claim is made. If NCL finds that you may be entitled to a refund, NCL’s response may include an offer of an alternative to a refund, such as a future cruise credit, which you are free to decline.


Norwegian Cruise Line cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise including any and all land arrangements made through Norwegian Cruise Line. An expectant mother’s application for passage must be accompanied by a medical certificate establishing her due date and fitness to travel.

Refusal of Passage

NCL reserves the right to decline to accept or retain any person as a passenger on the cruise at any time. Each passenger – or if a minor, his/her parent or guardian – shall be liable to and reimburse NCL for all damage to the ship and its furnishings, equipment and property caused by any willful or negligent act or omission on the part of the passenger. The ship’s captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship’s captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL’s other passengers or crew. Such passenger may be left at any port or place the ship calls without any liability to NCL. NCL shall not be required to refund any portion of the fare paid by any passenger who must leave the ship prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the ship for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by the passenger. (For further information, see paragraph 4 of the Guest Ticket Contract.)

Transportation Liability

In arranging for the transportation of passengers to and from the vessel or for excursions, accommodations or any other activities away from the vessel, Norwegian Cruise Line does so only as a convenience to the passenger. The passenger hereby agrees that Norwegian Cruise Line shall not be liable or responsible in any respect for any property damage or personal injury arising from the selection of any mode of transportation, accommodation, excursion or activity on the passenger’s behalf.

Norwegian Cruise Line disclaims any responsibility for personal injury or property damage arising out of the acts, omission or negligence of any air carrier, hotel, restauranteur or other provider of the acts, omission or negligence of any air carrier, hotel, restauranteur or other provider of services offered in addition to the ship’s cruise, such as concessionaires operating photography, shops, beauty salon, laundry, gaming, etc.

NCL shall not be responsible for any damage or inconvenience caused by late air, car or motorcoach arrivals, nor for any personal injuries or loss or damage to baggage or other property occurring off the vessel.

Any liability for loss or damage to personal baggage is in accordance with the Guest Ticket Contract provisions. Passengers’ baggage and property are transported, stored and handled at owners’ risk at all times.

NCL is not responsible or liable for any loss, theft, pilferage, damage or delay to passengers’ baggage or personal effects. Air, car, motorcoach and ground transfer shall be the responsibility of the provider of the services and in accordance with applicable limitations.

As a convenience to passengers, Norwegian Cruise Line may sell tickets for shoreside tours or arrange other services which are operated by independent contractors, but Norwegian Cruise Line shall not be responsible in any way whatsoever for any damage, loss, injury or death arising out of any service provided ashore or by any airline, motel, hotel, ground carrier or any other provider of any of the services provided or offered in addition to the ship’s cruise.

Norwegian Cruise Line also reserves the right to change its itinerary whenever advisable or necessary which may cause all or any part of a tour, program or other service provided by independent third parties to be changed or abandoned. In this case, Norwegian Cruise Line will not be responsible for any losses or expenses caused by reason of such changes or abandonment.

NCL’s responsibility does not extend beyond the vessel. Therefore, any arrangements made by or for passengers either before boarding the ship or whenever disembarking entirely from the ship are at the passengers’ own risk. Passengers going ashore on their own are responsible for reboarding the ship prior to departure from port.

Your Travel Agent

Your travel agent acts for you in making the arrangements for your cruise and any related travel, lodging and tours. Norwegian Cruise Line cannot be responsible for the financial condition or integrity of any travel agent utilized by you. Norwegian Cruise Line is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Norwegian Cruise Line, for which you shall at all times be liable to Norwegian Cruise Line, or any failure to remit a refund from Norwegian Cruise Line to you.


Safety and Security

Norwegian Cruise Line visits a large number of ports in numerous countries around the world. At any given moment there are likely to be “trouble spots” in the world in terms of crime and/or war or terrorist actions. Accordingly, it may be necessary to change the published cruise or shore excursion itinerary. Any such changes are for your safety and beyond Norwegian Cruise Line’s control. While Norwegian Cruise Line endeavors to provide reasonable protection for your comfort and safety on board its ships, Norwegian Cruise Line cannot guarantee freedom from all risks associated with war, terrorism, crime or other potential sources of harm. Norwegian Cruise Line reminds all passengers that they must ultimately assume responsibility for their actions while ashore. The U.S. Department of State and other similar government agencies regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency’s perception of risks to travelers. Norwegian Cruise Line strongly recommends that passengers and their travel professionals obtain and consider such information when making travel decisions.

Final Boarding Time Policy

Arrival at the Cruise Terminal
For your comfort and convenience, we recommend that guests arrive at the cruise terminal no earlier than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. Because of security regulations, guests may not be allowed to enter the cruise terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the cruise terminal may be limited.Final Boarding Time
In order to facilitate the embarkation process and the processing of your e docs, guests are requested to complete the online Advance Guest Registration form as soon as possible. To comply with new government regulations governing departure manifest, all guests are required to complete the Advance Guest Registration prior to day of sailing and must complete check-in at the cruise terminal and be onboard the ship no later than one hour prior to the departure time noted on their cruise documents or they will not be permitted to sail. Any late arriving guest may join the ship at an approved port of call in the scheduled itinerary. Such guest will be responsible for all applicable fees and travel expenses to that subsequent port of call.Boarding Time in Ports of Call
In all ports of call, it is also the guest’s responsibility to be back onboard the ship no later than one (1) hour prior to the ship’s scheduled departure time. Please be aware that shipboard time may differ from the port of call and it is the guest’s responsibility to follow the shipboard time. In the event a guest misses the ship, it will be the guest’s responsibility to pay all expenses incurred to rejoin the ship.



I have reviewed the dates, times, payment due dates, and cancellation policy for reservations made on my behalf by My Mickey Vacation Travel, and I agree that they are correct and accurate. Notice: Passenger(s) are required to carry proper identification when traveling. You as the traveler are responsible for understanding & obtaining the proper travel documents in advance of your travel commencement.

My Mickey Vacation Travel acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). My Mickey Vacation Travel is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.  For Walt Disney World travel, I give my express permission to representatives of My Mickey Vacation Travel to create a My Disney Experience account on my behalf on the Disney website for purposes of planning my vacation. I understand that my representative from My Mickey Vacation Travel will review all privacy settings with me, and will provide all information necessary as it relates to integrated experiences while at Walt Disney World, including but not limited to dining and other features. I also understand and agree that I may opt out of any integration with my experience at Walt Disney World.  I agree to all of the terms and conditions of My Disney Experience as found at, and authorize my representative of My Mickey Vacation Travel to accept these terms on my behalf.

My Mickey Vacation Travel assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; or (3) any wrongful or negligent acts or omissions on the part of any other party not under My Mickey Vacation Travel’s control. You hereby release My Mickey Vacation Travel from all claims arising out of any problem covered in this paragraph.

You agree that the courts in Orange County, Florida will be the exclusive jurisdiction for all claims brought by you or My Mickey Vacation Travel, and you hereby submit to the personal jurisdiction of those courts.

Fee Based Services: My Mickey Vacation Travel offers fee-based travel planning services which are separate and distinct from the booking services provided as an agent of any supplier. Fee bases services are available for consulting and itinerary planning. Any and all planning fees will be discussed in advance between the travel agent and the client.  Fees for such services will be collected by My Mickey Vacation Travel via credit cards through a secure merchant service. At no time will My Mickey Vacation Travel ever use our merchant service to collect a travel deposit on behalf of a supplier. My Mickey Vacation Travel will be held harmless, assumes no liability, and expresses no warranty as to these services. Although every effort will be made by My Mickey Vacation Travel to obtain any and all requested advance dining reservations, if requested, My Mickey Vacation Travel can not be held liable for any inventory issues on behalf of the suppliers that prohibit the obtaining of specific reservation times.

I further understand and acknowledge that travel to many parts of the world may involve the risk of a variety of hazards to my health and/or safety, including but not limited to disease, crime, terrorism, and warfare.  Because each traveler’s risk tolerance is different, [your travel agency name] is not in a position to advise me whether I should travel to any particular place at any particular time.  Rather, to assist me in making an informed decision, I should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (   For medical information, My Mickey Vacation Travel recommends contacting the Centers for Disease Control at (877) FYI-TRIP or

I will review my travel documents for accuracy upon receipt and understand that I may contact My Mickey Vacation Travel if I have any questions. I understand that discounted fares typically involve restrictions and that changing any aspect of my travel arrangements may result in the payment of additional money.

I have been advised to use a credit card as this may offer me the opportunity to dispute the charge should a vendor cease operating.

I understand that the Transportation Security Administration (TSA) requires me to carry a government-issued identification card in order to board a flight. I have been advised that the name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on my airline ticket and in my booking records. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight.  I further acknowledge that beginning on October 1, 2020, I must present a driver’s license or another form of identification that complies with the requirements of the Federal Real ID Act (see for more information).

I understand that if traveling internationally, I must have a valid passport and, depending upon my destination and nationality, I may need to obtain one or more visas.

Note to Client: Passport and visa information may be obtained by contacting the Travel Agent Section of the U.S. State Department at 202.647.5225 or by visiting the State Department’s Web site at Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements. To obtain medical information, you may contact the Centers for Disease Control at 404.332.4559 or visit the CDC’s Web site at

I understand that the airline tickets, air tours or other products I am purchasing are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by a supplier or government. I acknowledge that I may be charged additional sums by [your travel agency name] to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hereby consent to any post-purchase price increases and authorize [your travel agency name] to charge my credit card for such additional amounts.


  1. Health and Other Hazards: You agree that it is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. We assume no responsibility for and shall not be liable for unsafe conditions or health hazards including pandemics or other illnesses. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend going to the State Department travel website at, click on “Find International travel Information” then click on “Country Information”, and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at, then click on “Destinations” and scroll to the name of the destination country.
  2. Vaccination Requirements and Other Rules: We have no responsibility for COVID-19-related requirements that travel suppliers and governments may impose from time to time, such as required vaccinations, health affidavit forms, COVID-19 screenings prior to departure or upon arrival, face coverings, or quarantines. For the latest COVID-19 government travel regulations, we recommend going to IATA’s website at For the latest travel supplier requirements, check the website of each supplier, and keep checking because these rules are constantly changing, and we are not responsible for those changes.
  3. Financial Condition of Travel Suppliers: We are not responsible for the acts or omissions of travel suppliers or their failure to adhere to their own schedules, provide services or refunds, financial default, or failure to honor future trip credits. We have no special knowledge regarding the financial condition of the suppliers, and we have no liability for recommending a trip credit in lieu of a refund.
  4. Rebooking: If requested, we will assist with obtaining any refunds due or rebooking trips using future credits, but we will charge a nonrefundable fee for such services.
  5. Insurance: For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. Please note that, unless you buy a cancel-for-any-reason policy, most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. No representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. You agree to hold us harmless for your election not to purchase travel insurance or for any denial of claim by travel insurer as it relates to COVID-19 or any other claim under the policy.

Claims Deadline and Exclusive Jurisdiction: You agree to present any claims against us within 30 days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. You agree that the courts in Orange County, Florida will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those courts.

I understand that I may purchase travel insurance to cover certain risks inherent in travel such as supplier bankruptcy and the inability to travel due to a medical or personal emergency.